The Volunteer Management Training Series (VMTS) is an interactive training on the latest research and best practices of a volunteer program. Developed by Points of Light and its Global Network of HandsOn Affiliates, the series includes seven online modules – 2.5 hours each – updated to be Zoom-friendly, COVID-informed, and equity-infused.
Sessions are eligible for professional development credits for CVA recertification. Sessions are also endorsed by NCAVA.
Register now.
Module 1: Understanding Volunteering: Exploring the Heart of the Volunteer Sector
March 12, 9-11:30 am
- Current volunteer trends
- Characteristics of effective volunteer programs
- Volunteer motivation models
Module 2: Planning: Building a Solid Foundation
March 15, 1-3:30 pm
- Conducting basic needs assessments
- Developing a purpose statement, policies, and budget
- Creating volunteer positions
- Volunteer risk management
Module 3: Recruiting and Placement: Matching Volunteer Skills with Service
March 17, 1-3:30 pm
- Developing and implementing a targeted recruitment strategy
- Crafting a volunteer recruitment message
- Interviewing, screening, and matching technique
Module 4: Training and Orientation: Achieving Service Excellence
March 19, 9-11:30 am
- Difference between orientation and training
- Assess training needs
- Develop effective volunteer training strategy
- Effective training delivery
Module 5: Supervision: Maximizing the Volunteer Experience
March 22, 1-3:30 pm
- Defining and communicating expectations
- Dealing with difficult volunteers
- Developing volunteer work plans
- Recognizing volunteers
Module 6: Evaluation: Improving Results Using Data and Feedback
March 24, 1-3:30 pm
- Benefits and purpose of evaluation
- Steps to developing and implementing an evaluation plan
- Levels of evaluation
- Deciding what to evaluate
- Methods for evaluation
- Introduction to logic model
- Communicating results to constituents
Module 7: Equitable Environments
March 26, 9-11:30 am
Based on extensive research, HandsOn developed this session to help organizations find ways to help ensure their volunteer programs are equity-infused and welcoming to all. The session provides interactive activities that allow participants to start putting the ideas included in their research into action within volunteer programs.
- Examining the goal of creating an equitable environment for volunteers
- Articulating the benefits of creating a culture of belonging within their program
- Exploring various methods for building equitable environments
- Identifying further resources to assist in creating equitable environments