Nonprofit Management Institute

Nonprofit Management Institute

Nonprofits are essential partners within our North Carolina communities. When nonprofit organizations have a strong foundation and manage themselves well, they can focus more wholly on the services and support they bring to our communities.

That is why the North Carolina Center for Nonprofits launched the Nonprofit Management Institute, a virtual learning cohort of nonprofit executives, managers, and board leaders to assess their organizations’ management practices, identify successes and challenges, build capacity where there are gaps, and work towards long-term sustainability.

Developed from ongoing nonprofit management research and the Center’s guide, Principles & Practices: Best Practices for North Carolina Nonprofits, this 6-session series facilitates learning, discussion, and fundamental management strategies around board governance, program design and evaluation, strategic planning, fundraising, financial management, and human resources.

Participants graduate with a Nonprofit Management Institute certificate, and can earn up to 15 credit hours as part of the Duke University Nonprofit Management Program.

We appreciate our partnership with the Guilford Nonprofit Consortium that brought about the transition of this program from the Consortium to the Center to expand the content and open the opportunity to nonprofits all across the state.

This program is supported by a Triangle Capacity-Building Network grant from Triangle Community Foundation.


Upcoming Series offered Spring 2022

(Sessions are held weekly from 9:30 AM - 12:30 PM)


Click here to be notified via email when dates have been announced and registration is open!

Cost for 6-Session Series: $400 for Center Members, $600 for All Others.

Cost includes a printed booklet to be mailed to each attendee.
Register two or more members of your staff and board and use code NPMITEAM to save 25%.
If cost is a barrier, please contact us at the email address below.

Questions? Contact


Hear from graduates of our inaugural series.

See all the graduates of the Nonprofit Management Institute.

Nonprofit Management Testimonial from Kelly Calabria, Foundation for Health Leadership & Innovation


The Program

Session 1 - Orientation, Capacity Assessment, Nonprofit Management

Participants engage in the process to assess the management capacity of their nonprofit as a benchmark to determine future capacity building. The assessment process fosters a working knowledge on 12 fundamental management principles and the current management condition of a nonprofit. The overarching significance and theory to practice approach to managing a nonprofit is explained, in alignment with the Center’s Principles & Practices guide. This experience offers both new and experienced nonprofit leaders an opportunity to learn and explore the twelve core management and governance principles for nonprofits to improve and strengthen their organizations.


Session 2 - Board Governance​

Recruit and retain an active and diverse board of directors with working committees that provide governance and oversight while providing board training and development

  • Recruit and retain board members who are committed to providing governance and oversight while preserving the mission and pursuing the vision

  • Foster an active board of directors and working committees with diverse members who support the nonprofit with time, money, and influence while providing governance and oversight

  • Leverage an active, diverse board of directors and working committees who advance the nonprofit through strategic decision making, fundraising, innovative thinking, and ongoing board development


Session 3 - Program Design, Management & Evaluation

Design and manage programs in alignment with the mission with sufficient funding and human resources to achieve program outcomes as evidenced by community impact through high-quality evaluation processes

  • Design and implement programs that align with the nonprofit’s mission and vision to meet community needs

  • Manage programs with sufficient funding and human resources to achieve desired outcomes

  • Provide credible evidence of program impact through a detailed and robust assessment and evaluation process


Session 4 - Strategic Planning

Develop annual plans and guide operations using a strategic plan created with key stakeholders, inclusive of goals, strategies, and outcomes to advance the mission and achieve ongoing and sustainable impact

  • Develop clear goals that support the mission and vision

  • Create and implement a strategic plan with board members, staff, and stakeholders to advance the mission and vision and guide operations

  • Commit to ongoing capacity building beyond the strategic plan to ensure sustainable community impact utilizing best nonprofit management principles and practices


Session 5 - Fundraising​ and Financial Management​

Fundraising: Cultivate and steward donor relationships as a basis to acquire grants, sponsorships, and contributions for annual giving and major giving to achieve financial stability

  • Establish systems and procedures to identify, ask, and acknowledge donors for contributions

  • Cultivate donor relationships to foster consistent donor giving, secure foundation grants and corporate sponsorships, and implement an annual individual giving campaign

  • Steward donor relationships to acquire contributions through major giving, capital campaigns, and/or endowments

Financial Management: Manage financial resources by tracking and monitoring revenues and expenses, understanding and analyzing financial reports and information, and establishing a diversified revenue portfolio to achieve financial stability and maintain the public’s trust

  • Track and monitor revenue and expenses based on accurate bookkeeping, record keeping, and financial reporting

  • Understand and adhere to Generally Accepted Accounting Principles (GAAP) and IRS accounting requirements

  • Analyze and use financial reports, data, and information to maintain a diversified revenue portfolio, guide decision making, and achieve financial stability


Session 6 - Human Resources and Graduation

Maintain a knowledgeable, experienced, and skilled workforce of employees and volunteers to perform leadership and management duties and responsibilities

  • Attract knowledgeable employees and volunteers to fulfill the basic duties of the nonprofit in compliance with human resource practices and labor laws

  • Choose knowledgeable and skilled employees and volunteers to lead people and manage operations

  • Retain a knowledgeable and skilled workforce as a result of implementing a comprehensive personnel administration plan, policies, and procedures


About the Facilitator

Dr. Pamela Palmer

Dr. Pamela Palmer has over 25 years of experience providing capacity building support to nonprofit organizations as an educator, facilitator, consultant, and coach. She has collaborated with the North Carolina Center for Nonprofits and Guilford Nonprofit Consortium to conceptualize and design curriculum for the Nonprofit Management Institute. She has served in various roles related to leadership and management of nonprofit organizations, and has consulted in the areas of capacity building, nonprofit start-up and management, program development and management, strategic planning, organizational development, staff development, program evaluation, and community development. She was previously an instructor and assistant professor of nonprofit leadership and management at High Point University. She is one of the founders and current executive director of the Guilford County Resource and Referral Center. Dr. Palmer has a Ph.D. in leadership studies and Master of Science in human resource counseling from North Carolina A&T State University, and an undergraduate degree in business administration from Winston-Salem State University.


Nonprofit Management Institute Graduates

Nonprofit Management Testimonial from Sheila Groves, The North Carolina Delta Kappa Gamma Educational FoundationFall 2021  ► Hear from Graduates

Susan Armstrong, North Carolina Partnership for Children 

Jessica Beamon, Greensboro Literary Organization 

Jose Bernal Munoz, FaithAction International House 

Dawn Blagrove, Emancipate NC 

Morgan Bost, Children First/Communities in Schools 

Rolanda Byrd, Raleigh PACT 

Shana Carignan, L'Arche North Carolina 

Angela Carlson, Samaritan's Feet International 

Meagan Clawar, Refugee Community Partnership 

Stephen Colyer, Greensboro Literary Organization 

Carolyn D'Amelio, MDC Inc. 

Jenni Danai, Lung Cancer Initiative of North Carolina 

Wren Davisson, North Carolina Partnership for Children 

Allison Dejong, Abundance NC 

Crystal Depietro, Connections of Cumberland County 

Wayne Durham, Sanctuary House 

Gloria Garton, disAbility Resource Center 

Catherine George, Saint Saviour's Center 

Sally Gordon, United Way of Alamance County 

Julie Grill, PORCH Chapel Hill-Carboro 

Sheila Groves, The North Carolina Delta Kappa Gamma Educational Foundation 

Brionna Harpe, Caring Services, Inc. 

Joy Harrell Goff, BUMP: The Triangle 

Becky Hebert, PORCH Chapel Hill-Carboro 

Debbie Horwitz, PORCH Chapel Hill-Carboro 

Lakeisha Johnson, North Carolina Partnership for Children 

Christina Kliesch, AIDS Leadership Foothills-area Alliance 

Elinor Landess, Chapel Hill Downtown Partnership 

Stephanie Lane, Triad Adult and Pediatric Medicine 

Courtney Latta-Sosebee, North Carolina Partnership for Children 

Catherine (Catie) Lewis, North Carolina FCCLA 

Kathy Lista, The Open Door House 

Laura Lorino, L'Arche North Carolina 

Laura Malinchock, PORCH Chapel Hill-Carboro 

Amy Marion, ASAP 

Amanda Miller, Greensboro Downtown Parks, Inc. 

Barbara Morales Burke, Foundation for Health Leadership and Innovation 

Nicholé Morgan, TheGifted Arts Inc. 

Jenna Nelson, NC Early Education Coalition 

Susan Nixon, Chowan/Perquimans Smart Start Partnership 

Bill O'Donnell, North Carolina Partnership for Children 

Gerri Odum, Stand Up- Speak Out of North Carolina 

Vann Pearsall, Psychoanalytic Center for the Carolinas 

Mia Peters, MDC Inc. 

Eliazar Posada, El Centro Hispano 

Iliana Santillan, El Pueblo Inc. 

Mitchell Summerfield, Winning Ways Inc. 

Kia Thacker, SHIFT NC 

Angelique Thompson, The Livestock Conservancy 

Valencia Toomer, School of the Arts for Boys Academy 

Chance Van Noppen, Saint Saviour's Center 

Debra Weeks, The C.W. Williams Community Health Center, Inc. 


Nonprofit Management Testimonial from Jerry Yelton, Charlotte PrideSpring 2021  ►  Hear from Graduates

Terry Albanese, Muggsy Bogues Family Foundation

Perla Ayala, Communities in Schools of Chatham County

Phil Boggan, Downtown Belmont Development Association

Arlene Brown, Young Nonprofit Professionals Network of the Triangle NC

Heather Burkhardt, NC Coalition On Aging

Kelly Calabria, Foundation for Health Leadership and Innovation

Stephanie Campbell, Life Around the Table

Sarah Cannady, NARAL Pro-Choice NC

Ashley Cone, The Cemala Foundation

Jill Cox, Communities In Schools of North Carolina

Lisa Crosslin, North Carolina Center for Nonprofits

Katherine Denton, Franklin County Arts Council

Laura Dille, TABLE

Nicole Dozier, North Carolina Justice Center

Shawn Edman, Prevent Child Abuse Rowan

Anne Ehlers, NC Health News

Scott Ferris, Family Promise of Wake County

Rozalynn Fulton, Community Theatre of Greensboro

Sherrell Gales, Autism Unbound

Eshe Hamme, Equality North Carolina

Deb Harris Richardson, YWCA Greensboro

Jennifer Hermen, Operation Xcel

Andrew Hill, MountainTrue

Kendra Johnson, Equality North Carolina

Monica Kearney, Safe Space

Anna Koltchagova, ACLU of North Carolina

Julie Lanford, Cancer Services

Bethany Leighton, Canines for Service

Michelle Lewis, Life Around the Table

Jane Liebscher, United Way of Greater High Point

Giselle Mansi, YWCA High Point

Andres Mondragon, Family Service of the Piedmont

Carrie Moses, TABLE

Veronica Oakler, Clean Water for North Carolina

Laura Owen, Hospice Of Davidson County

Thomas Ray, Poe Center for Health Education

JaLisha Richmond, Thread Capital

Rebecca Slay, North Carolina Association of Independent Schools (NCAIS)

Angela Street, Downtown Belmont Development Association

Watsi Sutton, KCC Community Development Center

Dorian Sylvester, The Corporation of Guardianship

Ashton Tippins, TABLE

Gerard Truesdale, Crossroads: Pathways to Success

Elizabeth Underwood, UNC Asheville

Cheryl Ann Welsh, East Coast Greenway Alliance

Mike Yow, Fellowship Hall


Nonprofit Management Institute Testimonial from Fall 2020 Graduate

Fall 2020  ►  Hear from Graduates

Adriana Adams, Triad Health Project

Alana Allen, I Am A Queen

Valerie Anderson, The Emily Krzyzewski Center

Susan Azor, Charlotte Center for Legal Advocacy

BJ Bayne, Steps to HOPE

Catena Bergevin, ArtsGreensboro

Wendy Burnette, Land Loss Prevention Project

Tammy Colson, Food Bank of the Albemarle

Matt Comer, Charlotte Pride

Jakki Davis, D-UP

Monica Daye, Stand Up- Speak Out of North Carolina

Michele Francis, Caring Services, Inc.

Lady Gasca, ISLA (Immersion for Spanish Language Acquisition)

Jamie Green, Hope Haven

Kevin Hicks, Triangle Bikeworks

DeWand Hooper, Communities In Schools of Wake County

Mary Irvine, North Carolina IOLTA

Kennon Jackson, Arts Council of Fayetteville/Cumberland County

Jayvon Johnson, Coalition for a Greater Legacy

Catherine Kastleman, Sound Rivers

Melissa Knapp, Magnolia House Foundation

Jen Knight, Balsam Mountain Trust

Lisa Lemos, Mosaic Development Group

Corrie Lisk-Hurst, Center for Visual Artists

Kelly McKee, Ready for School, Ready for Life

Nada Merghani, Charlotte Pride

Jaymie Meyer, Green Hill Center for North Carolina Art

Latoya Montague, Communities In Schools of Wake County

Leslie Moorman, North Carolina Urban Forest Council

Beth Morrison, Rebuilding Together of Greater Charlotte, Inc.

Karen Moskowitz, Charlotte Center for Legal Advocacy

Sharon Moyer, Partnership for Children of Cumberland County

Letha Muhammad, Education Justice Alliance

Maria Perdomo, NCCJ of the Piedmont Triad

Lynne Pierce, Southern Alamance Family Empowerment

Marisa Reeder, Jacksonville-Onslow Sports Commission

Jonnetta Richardson, Foot Steps Inc.

Taylor Roberts, WNC Bridge Foundation

Marquita Robertson, The Collaborative of NC

Claire Robinson, High Point LEAP

Heather Rooney, A Simple Gesture

Emma Santana-D'Andrea, Casa Tia Emma Corp

Gillian Schultz, Hemophilia of North Carolina

Elizabeth Simpson, Emancipate NC

Michael Skinner, Balsam Mountain Trust

Lucinda Smith, ISLA (Immersion for Spanish Language Acquisition)

Mary Sonnenberg, Partnership for Children of Cumberland County

Andrew Spencer, Food Bank of the Albemarle

Sarah Rae St. Marie, The Cindy Platt Boys & Girls Club of Transylvania County

Tanaya Suddreth Lynch, Triangle Community Foundation

Kathie Szitas, YWCA High Point

Lauren Tankersly, Parkinson Association of the Carolinas

Shana Tucker, Kidznotes

Kristy Urquhart, Southern Appalachian Highlands Conservancy

Stephen Valder, Teen Health Connection

Effie Varitimidis, Community Foundation of Greater Greensboro

Rose Wall, Balsam Mountain Trust

Noah Wood, Polk County Community Foundation

Jerry Yelton, Charlotte Pride