The Nonprofit Social Media Toolkit

Don't just be on social media. Be successful on social media. We’ll explore using social media for branding, deep engagement, and fundraising. We’ll also outline how you can integrate and manage social media within a campaign and discuss how to measure your social media impact. 

Sound policies will also be important to your social media strategy – we'll show you how to clearly articulate what content is acceptable and how you should communicate with constituents through social media platforms. 

Through participation in this course, you will: 

  • Create and reinforce your organization's brand using social media. 
  • Learn about strategies for engaging supporters and motivating them to act. 
  • Learn how social media tools can work together to create an integrated campaign that promotes brands and causes through multiple channels. 
  • Begin the process of creating a social media policy for your organization. 
  • Learn how to use social media for fundraising. 
  • Discover tools to measure social media efforts and learn to make this task effective and manageable. 
  • Design a social media strategy. 

This course may be applied for 9 credits toward CAE application or renewal professional development requirements.

Register now.

Members of the North Carolina Center for Nonprofits save 15-20% on registration through the Center's partnership with Tech Impact - get the discount code.


July 8: Branding Through Social Media

We’ll kick off with the concept of branding through the lens of social media. We’ll take a detailed look at creating, refining, and managing your brand message and personality.


July 15: Getting Beyond the Like – Using Social Media to Cultivate Deeper Commitment

People “like” you on Facebook, but what is that doing to support your organization’s bottom line? We’ll talk critically about how to move constituents up the engagement ladder from a simple “like” to tangible results.


July 22: Integrating Social Media Channels (and Other Communications)

Communications don’t exist in a vacuum. You need to consider not only how your different social media channels work together, but also how messaging stays consistent across other online channels, such as email and websites, and offline channels such as direct mail, general press, and advertisements.


July 29: Getting Started with Social Media Fundraising

Social media may be good for sharing photos or important new stories, but can it really help you raise money? We’ll outline how social media can bolster your fundraising efforts and look at a few organizations that have had success fundraising through social media.


August 5: Measuring Your Social Media Efforts & Creating a Social Media Policy 

What happens when your posts go out? How do you know that the time you’re putting into social media is worth it? We’ll walk through the basic social media stats. We’ll also discuss the tools that can help you gather data, analyze your strategy, strengthen what works, and change what doesn’t. 


August 12: Paid Social Media & Advertising 

Your social media channels are your organization’s public voice. As transparency and two-way conversations become the norm, many organizations are racing to develop social media policies that govern who does what, what's OK to say, and how to handle sticky situations. Even more than simply legislating these details, the process of creating such a policy can help your organization engage in important discussions that will strengthen your culture and better position you to take advantage of tools and opportunities. We'll explore why the process (not just the product) is so important, how to make these conversations productive and strategic, and why a social media policy is an important milestone of digital maturity.

Event Date(s): 
Thursday, July 8, 2021, 1:00pm to 2:45pm
Thursday, July 15, 2021, 1:00pm to 2:45pm
Thursday, July 22, 2021, 1:00pm to 2:45pm
Thursday, July 29, 2021, 1:00pm to 2:45pm
Thursday, August 5, 2021, 1:00pm to 2:45pm
Thursday, August 12, 2021, 1:00pm to 2:45pm
Kimberly Sanberg, Cairn Strategies
Online Course
Anywhere, NC 00000
United States