In a 360-Degree Look, as outlined by Blue Avocado, the board and the staff team seek feedback from those who stand around the outside of the circle (aka: the organization) as well as inside it: clients, community members, volunteers, donors, funders, and staff. While it might seem threatening or time-consuming, it's an infrequent project that can alleviate staff fears and create a positive precedent for board-staff teams.
organizational planning
Candid (formerly GrantSpace) outlines the process and steps to create a business plan, which can help a nonprofit organization describe how it intends to implement its mission and achieve its set of goals. Additionally, the National Council for Nonprofits offers administration guides about Business Planning for Nonprofits.