Sr. Director, Programs and Operations

Made in Durham
Made in Durham
Desired Location: 
North Carolina
Organization Type: 

The Senior Program and Operations Director will have two primary responsibilities:

1) Facilitate and support the collaborative partnership of community stakeholders who are working to reengage disconnected youth through a coordinated, aligned strategy and system of supports. Maintain and regularly review registry of best practices relevant to ongoing program development and enhancement, and ensure a continuous improvement process guides the strategy. Work collaboratively with partners to ensure effective program evaluation, document key learnings, and provide feedback to Made in Durham leadership infrastructure. Manage all aspects of administration and compliance related to grant funds that support the work. (50% of time)

2) Manage the design and implementation of a program portfolio that partners with education, government, youth, nonprofit and business organizations to improve systems that will achieve measureable improvements in education and career outcomes for young people in Durham County.  Work with the MID team to develop projects and/or pilots that can be evaluated and scaled to have a county wide level of impact, and support philanthropic goals through such demonstration projects. Ensure best practices are embedded in the work of the partnership and that programs and key learnings are disseminated among both partners and stakeholders. Manage and support staff responsible for program development and implementation. (50% of time)

This is a full-time position that reports to the Executive Director. Compensation includes a competitive salary and benefits package. Travel, throughout the County and to occasional out-of-state conferences and events, is required.

Position Responsibilities
• Work with partners and staff to ensure ongoing alignment with principles of collective impact as related to key organizational strategies and goals
• Support staff responsible for design, development and implementation of programs and pilots designed to advance partnership goals.
• Work with data and evaluation partners to ensure the work of the partnership is well documented and assessed to determine key drivers of change and implications for scaling successful models. 
• Analyze state and national data sets related to Made in Durham’s priorities and provide analysis in a usable and actionable format.
• Work with staff to ensure feedback mechanisms connecting the work of the team to the organizational leadership structure are established and effective
• Work with staff to develop and enhance strategies for ensuring all stakeholder voices (youth, educators, employers, community) are well-represented in the organizational theory of change
• Develop briefing papers and strategy-related reports that contribute to the partnership's understanding of new approaches, best practices, and issues related to the partnership’s area(s) of interest.
• Identify organizations with aligned interests, goals, and strategies, which might serve as potential partners.
• Determine metrics and outcomes for goals and strategy.
• Work effectively internally and externally as a team member.
• Perform other duties as assigned to meet the needs of the partnership. 

Education and Experience
• Bachelor’s degree required, and graduate degree in relevant subjects such as education, public administration, a relevant social science field, or business administration is preferred.
• Minimum 10 years of experience in the field of education, workforce, community or economic development, is preferred.
• Working knowledge of barriers and challenges related to disconnected youth
• Experience managing professional-level staff, and evidence of ability to take a leadership role
• Political and relational skills to work well with a wide range of leaders, including community residents, educators, board members and policymakers.
• Demonstrated understanding of principles of collective impact, program evaluation and collaborative project development

Skills and Attributes
• Outstanding and direct communication skills, both written and oral. Excellent listening, facilitation, collaboration and teamwork skills.
• Willingness, openness, and affinity to grasp and apply new information and frameworks with ease
• Ability to research and clearly synthesize information into well written documents.
• Ability to comprehend, analyze and solve complex problems including the capacity to integrate multiple perspectives and stakeholder considerations.
• Ability to lead a team and supervise others.
• Ability to work on and manage multiple projects simultaneously, while at the same time maintaining a high level of quality. Ability to function in a changing environment. Capacity to be self-directed and structure work responsibilities.
• Ability to relate well to people from a variety of economic and ethnic backgrounds and demonstrated experience in addressing the needs of multicultural, low-income, and underserved populations.
• Personal commitment to the work of education and workforce development.
• The personal qualities of good judgment, diplomacy, sense of humor, and integrity.
• Excellent interpersonal and customer relations skills, including understanding the need for respect in all interactions with internal and external audiences.

Career Level: 
Senior Management
Job Type: 
Salary Range: 

Commensurate with experience

How to Apply: 

Please send resume to Meredythe Holmes at