How to Give and Receive Feedback: A Proven Model That Works

Have you ever given or received feedback and it didn't turn out the way you expected? Giving and receiving feedback, especially when constructive, can be an intimidating experience. But without feedback, there can be no development. Leaders need feedback to create commitment, reinforce positive behavior, influence change, and reach goals. The good news is that feedback is a skill and can be learned. Giving and receiving feedback are skills we can practice and do better. Presented by Michelle Cole and Lisa Lopez of Development by Design, this webinar explores:

  • The need for providing feedback in the workplace
  • The Center for Creative Leadership’s powerful model for giving effective feedback using Situation-Behavior-Impact (SBI) language
  • Common mistakes in delivering feedback
  • An action plan for more effectively delivering feedback to others.


Webinar Recording: $25

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