Employment Counselor

Job Title: Employment Counselor 
Reports To: Program Director

Job Summary: the Employment Counselor will work with program staff to build and maintain strong relationships with both participants and volunteers to guide participants through Job Readiness Training, Employment and into Step 2.

Key Responsibilities:
• Manage case load of job seekers; conduct 1x1 meetings with job participants, provide job leads, develop resumes, regular follow up calls and meetings to ensure participant is on track towards employment goals
• Evaluate employability of participants and communicate with Program Director to ensure best possible outcome for participants
• Partner with staff and volunteers to conduct trainings and ensure they  are in line with career readiness and objectives
• Participate in outreach efforts to increase participation and StepUp awareness in the community
• Establish and build relationships with participants instilling SUW values and developing high level of trust, leadership, open communication, and confidentiality
• Work with Program Director to connect participants with employers based on job readiness and skill set
• Support Step 2 (Life Skills program) by transitioning participants after employment is found
• Utilize Salesforce as a major tool in measuring results and growth ensuring accurate and up-to-date data
• Act as a team player and do what it takes to meet organizational goals, live up to SUW values and fulfill the SUW mission
• Take responsibility and “ownership” for making StepUp Wilmington great!

• Minimum 2 year degree
• 2-5 years of experience in recruitment, human resources or relevant field
• Proficient in Microsoft and Google applications and ability to learn new software
• Strong communication skills, verbally and written
• Ability to facilitate and lead groups of diverse backgrounds
• Experience working with diverse populations
• High level of empathy and passion
• Good sense of humor and ability to work well with a dynamic team

The Rewards:
If you’re suited for this work, you’ll find most of the reward in working with the community to fight for and see change as a direct result of your hard work. That doesn’t mean you won’t be offered an industry-competitive salary and benefits package. SUW offers full time employees:
 Full medical and dental coverage
 20 days paid time off and 9 paid holidays within your first year
 Simple IRA matching plan after 2 years of service

Organization Name: 
StepUp Wilmington
Career Level: 
Job Type: 
Full Time
Organization Type: 
How to Apply: 

Send resume to HR@stepupwilmington.org