Director of Programs & Residential Services

Families Moving Forward helps families in the crisis of homelessness find their way home. We provide temporary housing, case management, skills education, and connection to community resources to help parents and children thrive in stable homes.

The Director of Programs & Residential Services (DPRS) is a critical member of the leadership team. The DPRS is responsible for overseeing and managing the day-to-day operations of the shelter and programs offered to guests. In addition to addressing the overall programmatic needs of families served by the agency, the DPRS oversees all aspects of the emergency shelter, including case management. The DPRS will supervise and support two different teams, with both full and part time staff members, assuring they work collaboratively to create a safe and supportive environment for shelter guests. Another key responsibility of the DPRS is their role as a community liaison for both homeless services and other local/state providers supporting families experiencing homelessness, maintaining strong partnerships and engagement.

This is a full time, exempt position. The work requires being onsite, in-person and working directly with families and children residing at the shelter, volunteers and staff. Safety precautions are being enforced to minimize the risk of COVID-19 exposure. As part of our continued efforts to maintain a safe workplace for employees and clients, FMF requires all employees to be fully vaccinated with an approved COVID-19 vaccination upon hire.

The DPRS will be responsible for departmental staffing oversight and management of 10+ staff members; FMF's HMIS administration and compliance; shelter oversight and management; reporting & federal grants management; collaboration with internal and external stakeholders; and engagement with FMF's leadership team & Board of Directors.

For a detailed job description, please visit

Families Moving Forward is an Equal Opportunity Employer.

Organization Name: 
Families Moving Forward
Career Level: 
Senior Management
Salary range: 
Job Type: 
Full Time
Triangle Area NC
Durham County
Organization Type: 
How to Apply: 

Please send a resume and cover letter to Tasha Melvin at

Salary and Benefits: 

Salary is commensurate with the position requirements and experience. Families Moving Forward offers fully paid medical, vision, and dental insurance, after a 90-day review; 403(b) retirement plan; and flexible Paid Time Off (30 days annually).