Development & Communications Manager

Are you a people person who loves building relationships and collaborating with others?
Do friends rely on you to be on top of details, even when things are moving quickly?
Are you always looking for a new project to keep yourself busy?

If this describes you, come join our team!

Under the supervision of the Executive Director, the Development & Communications Manager is responsible for executing integrated organizational donor development, fundraising, marketing, communications, and public relations activities in support of the mission of Exchange Family Center. The position leads all efforts to develop the support base for EFC including, but not limited to: annual fundraising events, open houses, third-party fundraising events, grant writing, fundraising campaigns, individual and corporate giving efforts, and donor acknowledgement/stewardship.

-Positive attitude and strong commitment to Exchange Family Center’s mission;
-Superior administrative and organizational skills, with the ability to attend to details and keep projects on track.
-Excellent written and oral communication skills;
-Proven ability to facilitate collaboration among diverse stakeholders, including staff, board directors, clients, volunteers, donors and community members;
-Strong problem solving and time management skills;
-Current knowledge of social media platforms and communications trends;
-Experience compiling, assimilating and organizing both printed and electronic information;
-Experience utilizing office equipment and other relevant technology;
-Excellent computer skills including filing, organizing, Word, Excel, PowerPoint, Outlook, donor database/CRM management, newsletter/email platforms
-A professional style that merges best practices with creativity and resourcefulness;
-The ability to work independently and as a team player, to take initiative, and to manage multiple tasks and projects at a time;
-Post-secondary degree in related field or equivalent informal education/training and a minimum of five years’ broad nonprofit development and communications experience with demonstrated success.

-CFRE certified;
-Knowledge of or experienced with Durham and the Triangle area;
-Knowledge of principles related to nonprofits, community organizations, social justice, innovation, and entrepreneurship;
-Experience with grant writing and foundation relations;
-Experience with Adobe Creative Suite;
-Bachelor’s or Master’s degree in related field or equivalent informal education/training and additional experience in the areas of board nonprofit development and communications experience with demonstrated success.

-To support the mission of the Exchange Family Center.
-To increase community, donor, and stakeholder support for the Exchange Family Center.
-To adhere to all policies and procedures set forth by the Executive Director and Board of Directors.

-Develop and maintain brand standards and library of brand/visual assets;
-Develop, implement, and evaluate an annual communications plan that supports the organization’s development goals;
-Engage and collaborate with team members, volunteers, and board directors as appropriate in communications activities, including newsletters and the annual report;
-Manage website look/brand-feel, events pages, and Flipcause;
-Manage and maintain all Exchange Family Center social media outlets;
-Design communications and fundraising collateral (print, electronic, press releases, etc.);
-Build and maintain marketing, public relations, and media partnerships;
-Maintain donor database and mailing lists with attention to personalization, accuracy, and efficiency.

-Identify, cultivate, and steward donors to grow unrestricted support for the organization’s mission;
-Develop, implement, and evaluate an annual development plan, in collaboration with the Resource Development committee, internal team members, and the Board of Directors when appropriate;
-Manage event planning and committees and conduct or coordinate solicitation of support;
-Manage and/or conduct logistical execution of events;
-Serve as a staff liaison for Exchange Clubs, the Resource Development committee;
-Maintain agency presence on national registries and upgrade status as appropriate;
-Provide support to third-party fundraising events implemented to benefit Exchange Family Center;
-Prospect, identify, write, and lead submission process of appropriate grant opportunities with input from other Managers and ED;
-Coordinate annual mail campaign with the ability to customize letters according to donor history;
-Provide administrative and communications support for individual and corporate giving activities;
-Report monthly to ED on development opportunities and donor engagement;
-Ensure timely and accurate entry of gift and donor data;
-Run analyses of donor reports for ED, Board of Directors and committees;
-Create donor acknowledgment letters; work with ED and Board of Directors to appropriately recognize donors.

-Manage the volunteer recruitment, training, placement and recognition process as it relates to fundraising and marketing efforts;
-Liaison and engage with the Board of Directors, and particularly its Resource Development Committee, regarding fund development activities;
-Develop materials and systems as needed to support these objectives.

-Supervises work of development staff, volunteers, and vendors;
-Develops and maintains a strong understanding of the work of each program and role within the organization, collaborating with team members as appropriate to achieve goals;
-Provides leadership through participation as an active member of the agency’s Management Team;
-Participates as an active team member in staff meetings, team meetings, and other internal collaboration opportunities.

Perform other duties as assigned.

CONDITIONS: All work is subject to approval by the Executive Director.

SALARY RANGE: $52,000 - $65,000
HIRING SALARY: $52,000 - $55,200

Organization Name: 
Exchange Family Center
Career Level: 
Salary range: 
Hiring range is $52,000 - $55,200 per year, plus full benefits package
Job Type: 
Full Time
Triangle Area NC
Durham County
Organization Type: 
How to Apply: 

Submit your application online at

Salary and Benefits: 

Hiring range is $52,000 - $55,200 per year plus competitive benefits package. Benefits include PTO and paid holidays; IRA contribution; employer-paid health, dental, life, and AD&D; voluntary vision, disability, critical illness, and other supplemental coverages; EAP.