Continuing Education Reviewer

The National Board for Certified Counselors (NBCC) is a not-for-profit, independent certification organization whose primary purposes are to establish and monitor a national certification system and to identify those counselors who have voluntarily sought and obtained board certification. The organizational mission is to advance counseling as the premier certification body of the profession with a vision of enhancing society worldwide through quality counseling. NBCC and Affiliates is comprised of three organizational affiliates: the National Board for Certified Counselors (NBCC), the Center for Credentialing and Education (CCE) and the NBCC Foundation (NBCC-F).
NBCC and Affiliates has operations and partnerships in 40 countries providing certification, training programs and public mental health services through institutes and residencies. Over 66,000 Board Certified Counselors serve the public and advance mental health efforts across the globe. With a portfolio of nine credentials related to professional counseling, mental health, addictions, human services, and career development, NBCC and Affiliates seeks to expand the professional capacity of counselors and human service professionals. NBCC is focused specifically on credentialing, certification and quality assurance, while CCE focuses on providing education and training opportunities and leveraging credentials to best serve communities. Additionally, CCE provides organizational management services for associations, boards, and other management clients. The NBCC Foundation engages in capacity building, seeking to expand access to mental health services in underserved and never-served communities and increase the accessibility of high-quality professional development resources for counselors.
The Continuing Education Department’s mission is to provide quality assurance of continuing education programs and providers that enable graduate-level counselors to maintain, develop, and increase professional competencies. Housed within the Credentialing and Quality Assurance Division, the department ensures that only organizations who offer NBCC credit for qualifying CE programs meet and maintain the highest level of quality in content, development, delivery, documentation, and all other aspects needed for effective, evidence-based programming.
The Continuing Education Reviewer is responsible for critical thinking regarding CE program content, provider eligibility, and Policy compliance. The Continuing Education Reviewer will also engage in regular communications with CE providers and applicants. The Continuing Education Reviewer is responsible for timely reviews, providing active feedback and input into the processes within the department, as well as participation in team discussions with the goal of continued improvement, consistency, and quality assurance for all reviews.
The Continuing Education Reviewer will help to review all provider audits within the Continuing Education Provider Department. The Continuing Education Reviewer will also assist with provider applications as needed. The following responsibilities and duties are a summary of the essential roles and functions of the position. Other duties may be performed as needed or requested to achieve department, division and/or organizational goals.
• Reviews Approved Continuing Education Provider (ACEP) Audits.
• Performs prompted audits of current ACEPs and Single Program providers.
• Assists with reviews of applications for ACEP status.
• Assists with reviews of applications for Single Program approval.
• Reviews Cosponsorship applications.
• Produces written communication and decision letters to applicants, ACEPs, and others.
• Communicates verbally with applicants, ACEPs and other stakeholders.
• Other duties as assigned

• Bachelor’s degree or equivalent with an emphasis in mental health, social work, human services, higher education or accreditation required.
• Master’s degree with an emphasis in mental health, social work, human services, higher education or accreditation preferred.
• 2 years related experience and/or training preferred.
• 2 years related experience in regulation and/or policy compliance.
• Familiarity with graduate-level counseling and counseling regulatory standards.
• Working knowledge of counseling theories, diagnoses, and practices.
• Working knowledge of Microsoft Office suite including Word, Outlook, and Excel.
• Working knowledge of the internet, company databases and queries.
• Licensed Professional Counselor preferred.
• Excellent verbal and written communication skills required.

• Judgment
• Interpersonal Skills
• Critical thinking
• Teamwork
• Communication

NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Organization Name: 
National Board for Certified Counselors, Inc. and Affiliates
Career Level: 
Salary range: 
$35,000 - 44,000)
Job Type: 
Full Time
Triad Area NC
Guilford County
Organization Type: 
How to Apply: 

To apply for this position, please click on the link the online application form, a cover letter, resume and three letters of reference. Additionally, the application process for this position may include a criminal background check and/or credit check. NBCC may also require a writing sample from qualified applicants.