The ability to help people experience success at work creates benefits for employees, volunteers, leadership teams, organizations, and those whom your organization serves. This class addresses skills that can be used at an individual level and to better help staff with obstacles that may affect their job performance and satisfaction. Learn how to strategically respond to issues related to employee communication, motivation, delegation, and coaching; how to actively listen to and give constructive feedback to employees, volunteers, and clients; how to use team members’ individual differences to help them stay fully motivated at work; how to apply an effective step-by-step process for successful and mutually beneficial delegation with shared, defined expectations; and how to prepare for and conduct a solutions-focused coaching session that fully involves your team member to create a strategy for performance improvement.