We face objections when we plan projects, when we set deadlines, even when we decide where to go for lunch. So why do we let donor rejections rattle us so much?
In this webinar, you will be challenged to rethink the definition of "rejection". Rather than a barrier to success, objections are an important step to uncover a donor's concerns and move them toward giving. In fact, an objection often reveals the key to securing a donor's commitment.
- Cultivate a positive attitude towards objections
- Understand why objections happen
- Use objections to uncover hidden questions
- Learn the six-step plan for dealing with resistance.
Full participation from "Getting from 'NO' to 'Yes': Welcoming Objections & Gaining Commitment" is applicable for 1 point in category 1.B - Education of the CFRE International application for initial and/or re-certification.
If you can't join us live for the webinar, still register and we'll send you a link to view at a later time. Please select East Carolina University when asked how you learned abut this webinar.