Donor Services Manager

Original product attributes:
  • Renewal: Yes
  • 3: Food Bank of Central & Eastern North Carolina
Organization: 
Food Bank of Central & Eastern North Carolina
Organization: 
Food Bank of Central & Eastern North Carolina
Desired Location: 
North Carolina
Organization Type: 
Nonprofit
Category: 
Financial and Accounting
Description:

Mission:  No one goes hungry in Central and Eastern North Carolina

The Donor Services Manager works with internal staff and external vendors to maintain and oversee all the processes associated with the customer relationship management (CRM) database.   The Donor Relations Manager will have oversight for strategic input of donor information for best practices for appeals and special projects. 

• Develop and maintain policies and procedures for effectively tracking donor information and ensuring integrity
• Serve as primary contact for trouble-shooting data and database issues.
• Produce ad hoc reports as needed by the organization.
• Produce monthly financial reports, including regional revenue reports
• Produce acknowledgements for select group of constituents.
• Responsible for managing database import needs
• Manages sustainer financial tracking
• Oversees special requests for honor and memorial acknowledgements
• Provide year-end tax acknowledgements
• Inputs and ensures accurate data for Quarterly Pulse Report to Feeding America
• Annually inputs and ensures accurate data for the Network Activity Report to Feeding America
• This position supervises the Donor Services Coordinator and has a dotted line to the Vice President of Development
 

• Bachelor’s degree and at least 5 years’ relevant comparable experience, or an equivalent combination of education and experience
• Experience with databases and especially Raisers Edge NXT and Microsoft Office 

• Database Experience
• Experience with data analysis
• Detailed oriented
• Commitment to excellent customer service
• Strong time management skills and ability to meet prioritize and meet deadlines
• Non-profit 

For the full job description or to apply for this position, please visit our website at www.foodbankcenc.org and click on Jobs at the bottom left.  You can also find this ad on Indeed.com.

Career Level: 
Management
Job Type: 
Full-time
Salary Range: 

Please send salary requirements with cover letter and resume.

How to Apply: 

Please visit our website at www.foodbankcenc.org and click on Jobs at the bottom left of the page.  You can also apply via our ad on Indeed.com.